Please take a moment to check out some of our frequently asked questions. If you still have more specific questions about your case or our clinic, please contact us through our online request form or call us at 303-449-4777.

Q: Do you take insurance?
A: We DO NOT accept insurance in our office. However, we will provide you with all the necessary codes and HCFA form to submit the bill to your insurance company for reimbursement. The large majority of insurance companies do not reimburse for our care. We are considered out-of-network and encourage you to call your insurance company in advance of your visit to verify your benefits and determine what they will and will not cover. Depending on your policy, we can bill for most of the conventional blood tests drawn in our office. Please note that you cannot submit forms for reimbursement for Medicaid or Medicare.

Q: Why don’t you take insurance?
A: At Holistica, we strive to give our patients truly holistic care, looking at how the body, mind, and spirit together influence your health. Insurance only reimburses for 10 minutes per patient, and we believe that we cannot give high quality, holistic care in such a short amount of time.

Q: Do I really need a full 1 to 1.5 hour appointment on the first visit?
A: We believe it is imperative to spend a full hour with our patients, as this is necessary to gather comprehensive information, including past medical history, current symptoms, social history, diet, and more. Because each patient’s case is unique, we focus on looking at the whole person with multiple systems. The first appointment is essential for laying the foundation for your future care.

Q: How much are follow up visits and how often to do I have to come in after the initial appointment?
A: The first follow up appointment can be anywhere from 1 to 4 weeks, depending on the nature of your initial visit and vary in price based on the practitioner you are seeing. We often have a good idea of the direction we want to head with your care, but sometimes, we may need to wait for lab results or other items to come back to us before proceeding with a protocol. Once we find a plan that works for you, follow up visits tend to be every 4-6 weeks, depending on the support you need. Ultimately, our goal is to support you and your family in getting well and staying well without the need for continued follow up appointments.

Q: Do you write prescriptions?
A: Yes. Our patients are able to get their prescriptions written through our office. Our medical doctor writes conventional as well as bio-identical hormone prescriptions, which is a great part of the collaboration at Holistica.

Q: How do I get a prescription if I see one of the Naturopathic Doctors?
A: Your Naturopathic Doctor will make a recommendation for your prescription needs. However, you will need to set up a 30-minute consult with our MD to have a prescription approved and written. There is a fee attached to this consultation, but your prescription will be good for 6 months to a year.

Q: Do you do gynecological exams? Can I see one of your practitioners instead of an obstetrician?
A: Yes. All of our practitioners are trained in women’s health and can do gynecological exams. We do not deliver babies and would refer you to also work with an obstetrician if you are pregnant.

Q: How do you decide which tests I may need?
A: Our recommendation is based entirely on each individual’s constitution and condition being treated. This is why it is important to have a full hour consultation and evaluation to ensure we are addressing your unique health care needs.

Q: Do you always put people on handfuls of supplements?
A: No. However, in order to stimulate your vital force to heal, supplements are often useful to treat an imbalance. We aim to use minimal amounts of supplements and other drugs to get you well. Our goal is to help you regain your vitality and find more balance with your diet and lifestyle. Micronutrients are often helpful to achieve optimum health and prevent disease. We do work with everyone individually to prioritize their treatment plan and will only make recommendations that we think are essential to supporting your optimum health.

Q: What does collaboration mean?
A: All of the practitioners at Holistica work together under one roof to diagnose and treat you. Even if you are only seeing one of our practitioners, you have a team of highly skilled health care providers with extensive expertise in their field, who are advocating for your health, making recommendations, and sharing protocols. All patient information is kept in strict confidentiality.

Q: What is a holistic medical doctor?
A: A holistic medical doctor is an MD, who has specialized in a holistic approach to medicine. A holistic doctor is trained to look at the whole patient: body, mind, and spirit. A holistic MD will help a patient’s body regain balance and vitality through natural medicine. Integrative Medicine means that your doctor will integrate natural, holistic approaches with allopathic (or conventional) medicine.

Holistic Medicine as defined by the American Board of Integrative Holistic Medicine: Medical care that views physical, mental, and spiritual aspects of life as closely interconnected and equally important approaches to treatment.

Integrative Medicine as defined by the Consortium of Academic Health Centers for Integrative Medicine Steering Committee: The practice of medicine that reaffirms the importance of the relationship between the practitioner and the patient, focuses on the whole person, is informed by evidence, and makes use of all appropriate therapeutic approaches, healthcare professionals and disciplines to achieve optimal health and healing.

Q: How does a Naturopathic Doctor treat and diagnose illness?
A: Our Registered Naturopathic Doctors, like our holistic MD, spend at least an 1.5-2 hours on your first consult to best understand the disease process you are experiencing and the numerous variables that are contributing to your condition. While they use standard laboratory (blood) testing and physical exam for diagnosis, they also use “alternative” laboratory testing. These tests may include but are not limited to: adrenal function saliva testing, heavy metal testing at a specialized laboratory, stool studies, specific hormone panels, food allergy testing panels, Candida growth tests, immunologic profiles, and more. Once they have highly specific information for you that is reliable, they create a specialized treatment plan based on your symptoms, health care concerns, and information from the tests. Treatment ranges from traditional medications and nutrient supplementation to clinical nutrition and energetic medicine, such as homeopathy.